Shipping policy
Shipping Policy
Last Updated: April 2025
|
FREE
Delivery Above ₹499
|
3–7
Business-Day Delivery
|
PAN
India Coverage
|
Where We Ship
WithGrit™ ships across India through our trusted logistics partners. We currently ship domestically only—international shipping is not available at this time.
Delivery Charges
| Order Value | Shipping Charge | Estimated Delivery |
|---|---|---|
| Below ₹499 | ₹70 flat fee | 3–7 business days |
| ₹499 and above | FREE | 3–7 business days |
Delivery timelines are estimates and may vary based on your location, courier availability, and external factors. Metro cities typically receive orders in 3–5 days; Tier 2 and Tier 3 cities may take up to 7 business days.
Processing Time
Orders are processed and dispatched within 1–2 business days of placement, subject to product availability. Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a shipping confirmation email with a tracking number once your order is dispatched.
Track Your Order
Once your order is shipped, you'll receive an SMS and/or email with a tracking link. You can use this link to follow your delivery in real time through our logistics partner's portal.
If you don't receive a tracking update within 3 business days of placing your order, contact us immediately at contact@withgrit.in.
Undelivered Orders
In case of a failed delivery due to incorrect address, unavailability of the recipient, or refusal to accept, the package will be returned to us. In such cases:
- We will notify you of the return and coordinate re-shipment
- Re-shipment charges may apply depending on the reason for failed delivery
- If the address provided was incorrect, the customer bears re-shipment costs
Please ensure your shipping address and phone number are accurate when placing an order.
Damaged Packaging on Arrival
If your package arrives visibly damaged or tampered:
- Do not accept the delivery
- Raise a complaint with the delivery agent immediately
- Contact us within 24 hours with photos or a video of the damaged package
Claims raised after 24 hours of delivery may not be accepted. Cases will be reviewed individually.
SHIPPING SUPPORT
For tracking updates, delivery issues, or shipping queries:
Email: Contact@withgrit.in
Response time: Within 24–48 business hours